Privacy Policy

Effective Date: April 14, 2026  |  Website: hsvis.com  |  Company: Annette Hale's Indoor Comfort Systems, Inc.

Annette Hale's Indoor Comfort Systems, Inc. ("ICS," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hsvis.com and any associated landing pages. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of the site.

1. Information We Collect

Information You Provide Directly: When you fill out a contact form on our website, we may collect:

• Full name
• Phone number
• Email address
• Service type or concern
• Any additional information you voluntarily provide in message fields

Information Collected Automatically: When you visit our website, certain information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type and screen resolution
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and schedule appointments
• Provide quotes, service information, and follow-up communications
• Improve our website content and user experience
• Measure the effectiveness of our advertising campaigns
• Send service reminders, maintenance updates, and promotional offers (with your consent)
• Comply with legal obligations and resolve disputes

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website and business (such as Formspree for form processing, Google for analytics and advertising), subject to confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Google Ads & Meta Advertising

Our website uses advertising services provided by Google LLC and Meta Platforms, Inc. (Facebook/Instagram). These services may use cookies, pixels, and similar technologies to:

• Show you relevant ads based on your browsing activity and interests
• Measure the performance of our advertising campaigns (conversion tracking)
• Build audiences for remarketing purposes

Google: You can opt out of personalized Google advertising by visiting adssettings.google.com.

Meta: You can manage your Facebook ad preferences at facebook.com/adpreferences.

5. Cookies & Tracking Technologies

Our website uses cookies — small text files stored on your device — and similar tracking technologies, including:

• Google Analytics: Tracks website traffic and user behavior (anonymized)
• Google Tag Manager: Manages tracking scripts on our pages
• Meta Pixel: Measures ad conversions and enables remarketing on Facebook/Instagram
• Formspree: Processes form submissions securely

You can control cookies through your browser settings. Disabling cookies may affect some website functionality. To opt out of analytics tracking, visit Google Analytics Opt-Out.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. Contact form submissions are typically retained for 12 months unless you request deletion.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Opt-Out: Opt out of receiving marketing communications at any time
• Portability: Request transfer of your data in a structured format

To exercise any of these rights, please contact us at the information below.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our site uses HTTPS encryption for all data transmission. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Company: Annette Hale's Indoor Comfort Systems, Inc.
• Phone: (256) 885-0430
• Website: hsvis.com
• Location: Huntsville, Alabama